How do I contact customer support?

We have a team of subject matter coaches who are ready to help you with your questions.

When you need help, please create a support ticket on

If you have a billing or payment issue, please select the "Billing, Login & Account issues" department from the dropdown menu so it will reach our billing team directly and expedite your response.

Please register on the support portal so you are able to follow up on the status of your tickets. 

To register, please visit the link below:

Sometimes students miss our reply emails so it's always best to login and follow up on your tickets that way.