First, do a search in your inbox for an email from "firstname.lastname@example.org". This email could have landed in your spam/promotions folder.
If you can't find your Clickbank receipt in your emails, try this:
1. Visit the Look Up Your Order page on Clickbank: https://www.clkbank.com/#orderLookup
2. Around the middle of the page it says Order Lookup. Click on the "I don't have my order number" link
3. Fill in the fields as they require
4. You will get a verification email from Clickbank.
5. Once you login to Clickbank with the instructions from the email, look for your purchase to find the receipt in your order history
From there you should be able to recover your order, then get the link to log in to the member's area.
If you run into any issues with the above, please reach out to Clickbank support by using their "Live Chat Now" button near the top of the page (https://www.clkbank.com/#orderLookup) and explain to them that you need help recovering your purchase receipt.
If you still run into problems, please email our billing team directly at: email@example.com or choose the "Billing, Login & Account Issues" department from the dropdown menu when submitting a support ticket on https://support.blueprintcentral.com/submit_ticket